Things I Wish I Knew When I Began my Event Business: Part 2- The Expert.
I have a strong skepticism of The Expert. People who tell me how to do things are likely to get a polite listen, slow blink, nod, and about face.
This goes for all professions and beliefs people want to share. It’s not that I disrespect their experience or education, I just don’t trust that what they have to say will necessarily work in my life in the same way it’s worked for them.
This wasn’t always the case. When I began my business, I was rabid for information on how to do things right, be profitable fast, figure out how everyone else was doing things. I was sure there was a ‘best practice’ for everything. I felt vulnerable operating my fledgling business, knowing that I still hadn’t learned that nugget of wisdom that would allow me to market and operate as a professional. Until that point, I felt like I might be called out at any moment.
This led to second guessing myself and worse, belittling my own immense efforts and little business in small ways. As if to say, “Here’s my business, it’s a little scrappy, but it’s good. But if it’s not as good as you think it should be then just know that it’s brand new and I’m still figuring it all out.” The veil between confident excitement about my startup and discouragement was so thin I felt that any positive claim needed a cautionary disclaimer. Any compliment received was followed by something like, “If you think we’re good now, wait until I really figure out what I’m doing.” Not a way to instill trust in your clients and just not true.
So here’s the third thing I wish I knew when I began my event business:
There are no experts… Except you, of course.
The only rules to make and follow are those agreed upon between you and your clients. You do what works for you, and your client likes that or they don’t. If they don’t like it, maybe you are willing to tweak your operation or product. Or maybe this isn’t the correct client. And back and forth and back and forth until you have the right balance of what you both want.
Expert advice is useful only to give you ideas of stuff to try. I liken it to art making and art history. Learning about art history can give you knowledge about art, a deeper appreciation for it, a vocabulary to talk about it, but it won’t make you an artist. To be an artist you have to produce, experiment, and go through all the drama that comes with combining materials, ideas, humans, and time. Unexpected outcomes and all.
Expert advice is a giant pile of poo. You and I are poo shovelers. Get digging and see what parts are worth composting in your garden. The success of your garden isn’t going to be because of the poo, it will be because of your care, guidance, and hard work.
Ultimately, you gain the sanity saving knowledge that whatever you need to figure out, you will. This alone allows me to walk into new, strange projects with the confidence to dive in. Added bonuses of this sort of healthy view on experts include:
- less money spent on expert advice,
- appreciation and happiness for others’ triumphs in their business,
- less judgement of other businesses products and operations,
- and a more objective perspective on one’s own successes and struggles,
- The ability to predict if a new pile of poo is even worth reaching for the shovel,
- Big ‘ole sighs of relief.
If you missed part one of the “Things I Wish I Knew” Series and the first two “Things” , here it is!
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